Teramovil ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our eSIM marketplace service.
Information We Collect
We collect the following types of information:
- Email address (for account creation and order notifications)
- Payment information (processed securely by Stripe — we do not store card details)
- Device information (to verify eSIM compatibility)
- Usage data (pages visited, features used, for service improvement)
- Affiliate and UTM tracking data (for marketing attribution)
How We Use Your Information
We use your information to:
- Process and fulfill your eSIM orders
- Send order confirmations and eSIM activation details
- Provide customer support
- Improve our service and user experience
- Track affiliate referrals and marketing campaigns
- Comply with legal obligations
Third-Party Services
We use trusted third-party services to operate our platform:
- Stripe — Payment processing (PCI-DSS compliant)
- Google — Authentication (OAuth 2.0)
- eSIM Providers — eSIM provisioning and activation
- Google Analytics — Anonymous usage analytics
- Vercel — Frontend hosting
- Railway — Backend hosting
Data Retention
We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Order records are kept for accounting and legal compliance purposes.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: support@teramovil.com
Teramovil is operated by Teramovil LLC. This policy applies to all users of teramovil.com.